RETURN & EXCHANGE

 

RETURN & EXCHANGE

www.clayart9.com has a customer friendly return and exchange policy but before you return our product please hold___ we must know you that this is a ClayArt9 product and as you know a handcrafted product may have some unevenness in painting. We work hard for best quality product and inspected carefully before shipping it but it is still handmade you cannot compare it with machine made product. You should not think an irregular painting as a defect.

Still, if you have any major complaint about our product quality or received damaged goods we will replace your product please note there are only two circumstances valid for returning a product

  1. Any quality and defect issue.
  2. Product as per not your order

As we are giving free home delivery but in case you return our product without above 2 reasons then the delivery charge will have to pay by the customer

In case you receive a damaged/defective product, you should tell Us by Calling/Mail us.